faq

Frequently Asked Questions

A series of questions about dental care and treatment.

Have a question that is not answered below? Feel free to drop us an email and ask!

What does a standard dental plan cover?

Most dental plans cover only a particular percentage of the expense of eligible dental therapy services (services contained in the program); the individual is liable for the remainder together with any costs not covered by the program.

By way of example, a lot of conventional dental plans will pay for 80 percent of basic/preventive dental services such as dental exams, X-rays, cleanings, fillings, and root canals while coverage for other processes such as crowns, bridges, veneers, and dentures could be at 50 percent. Other programs may cover a lower or higher proportion of services; it’s rare for any strategy to pay 100 percent of each service. You should also bear in mind that many dental plans have a financial limitation.

Though your dentist can help you understand your plan policy they aren’t experts on your strategy. It’s your responsibility to understand the particulars of your plan.

Will my dental plan cover visiting a specialist?

What’s covered will depend on your strategy. Some dental plans may base the proportion of treatment covered on a professional’s fee, others might just use general practitioners’ (GP) fees while some might offer an improved level of policy, for example, 10 percent over a GP fee.

What is double coverage?

Double coverage is when you are covered by two different dental plans, like your own plan and a spouse’s or a spouse. It’s very likely that one strategy provides the primary coverage while the second provides some extra support. This does not mean you will always have 100% coverage. Dental programs generally cover a proportion of treatment and the individual is responsible for the remaining portion–the co-payment. This is especially true if both you and your spouse/partner are covered by exactly the same plan.

How do I find out what my dental program covers? How do I change my dental plan?

Though your dentist can help you understand your strategy, they don’t know the particulars of your strategy and/or any changes which might occur.

Employer strategy: If your dental program is part of an employee benefits package, ask your employer or human resource manager for a copy of the program booklet. You should also talk to them about any questions related to your strategy and/or any recommendations you might have for changes to your strategy.

Individual plan: If you’ve and/or are buying a personal dental program ask the dental plan provider about available programs outlining what they will cover and for what you will cause. When picking a plan look closely at what you’ll be asked to cover and what treatment will be covered. Request your dental plan provider for a copy of the program booklet.

Many programs also post information online. Make certain you have the right information in order to access this information. Also, make certain that you’re aware of any changes to your strategy that happen before any dental appointments and/or therapy.

Do I need a dental program?

If you don’t gain from a dental plan offered by your employer you might wish to think about buying a dental program to help offset some of the costs of maintenance. This is very valuable in obtaining preventive services.

Many plans include a range of diagnostic (an examination by a dentist) and preventive (scaling, polishing) treatment services, generally covering a greater proportion of the related costs. Such services can assist in the prevention of dental disease, identify trouble signs early, and lead to less complicated and costly treatment later on. In considering a dental plan you might want to ascertain whether the yearly cost of these premiums is preferable to just budgeting for dental hygiene.

How can dental plan carriers decide policy?

Many dental plan carriers use the British Columbia Dental Association’s proposed fee guide as a reference to determine plan policy. They select treatment services and base the percentage of plan coverage on the charges set out in the guide. They don’t always use the latest guides; in some circumstances, the policy is based on charges outlined in a preceding year’s manual (going back a year or more). Furthermore, dental plan fee schedules may not include all of the codes in the recent BCDA guide.

Dentists aren’t required to stick to the charges outlined in the proposed fee guide or the charges outline by dental plan providers. Any costs not covered by the plan would be the individual’s responsibility.

Note: Professional dental organizations and dentists aren’t involved in any part of determining dental plan coverage.